Custom destinations are used to route the call to a desired external phone number or featurecode shortcut (see Feature Codes under the General section).
To access the Custom Destinations page, do the following:
Name the destination in the Description field.
Add the number to be dialed to the Dial field.
(If you plan on using a prefixed Outbound Route, add the prefix before the number in this field)
Save the new Custom Destination. (using S.A.C - Submit, Apply, Continue)