Custom Destinations

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Custom destinations are used to route the call to a desired external phone number or featurecode shortcut (see Feature Codes under the General section).

To access the Custom Destinations page, do the following:

  1. Login to your PBX Admin Portal.
    • i.e.
      (replace customer with your system's actual subdomain)
  2. Go to PBX > PBX Setup > Custom Destinations.

Add a Custom Destination

Name the destination in the Description field.
Add the number to be dialed to the Dial field.
(If you plan on using a prefixed Outbound Route, add the prefix before the number in this field)

Save the new Custom Destination. (using S.A.C - Submit, Apply, Continue)