Click 2 Call
Click 2 Call Restricted Outbound
This configuration will stop your agents from dialing with their own selected input and instead only allow outbound calls to be made using the click to call plug-in.
To disable outbound calling on the softphone follow these steps:
- On the softphone click Tools->Options->Advanced->Property Editor
- Click I'm aware of the risks.
- Click Tools, then Options.
- Click Advanced, then Property Editor, then "I am aware of the risks"
- Click New
- In the name field enter:
- In the value field enter:
- Click OK, then restart the softphone.