We provide redundant east coast, central, and west coast data centers for your company and monitor the quality of the connection to your site every second for latency and packet loss. If any is detected we provide reports (evidence) to present to you carrier to force quick action if a problem is det

History is the best evidence of reliability Freevoice first launched our reliable Software solution February 2007 and May 2008 before moving to our Cloud product as BluFi in March 2012. Our quality and support has nurtured a strong relationship as your provider over the years.

Redundancy at your local office

Cloud Solutions provide a greater level if redundancy than an onsite system and local carrier can provide. If your internet carrier has problems,  simply switch your gateway to a redundant circuit/carrier in a few seconds in your router. If your Building is completely dark and disconnected, Callers won't know, calls will still come thru to menus to extensions / mobile phone numbers / mobile phone apps over 4G/ Voicemails / etc... You can also pick up your phone and go anywhere with internet, or send calls over to other offices. We map emergency call flow procedures so your IT can switch call strategies in seconds from their smartphone.


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Recent Posts

The hidden cost of unlimited dialer plans
Posted on Thursday June 21, 2018

Hidden Costs- The hidden cost of a dialer service is the human agents. While a phone call might cost you 2¢ a minute.  Agents in the US cost about 25¢ a minute after wages, taxes, rent, etc….  Reducing agent wait time should be your biggest concern That is the purpose of a dialer. To reduce the expense…

Considering switching to VoIP? Done right it will raise your efficiency to a whole new level.
Posted on Wednesday November 15, 2017

Cloud, Digital, SIP, IP. It’s all Voice over Internet Protocol or VoIP for short. It uses your office network and internet connection instead of complex wiring to a machine in your building and the old local phone company. Any person can plug in common VoIP devices like Phones and Fax machines just like they would…

Manually Configure a Yealink T20P, T22P, T26P, T28P IP Phone
Posted on Tuesday March 24, 2015

Configuring a Yealink T20P, T22P, T26P, T28P IP Phone to Register 1. Start up your Yealink IP phone and identify its IP address. To find your phone’s IP address, simply press the OK key on the phone. In this example we’re going to assume that the IP address of your Yealink phone is .…

Add a Fax Number and user in FreevoicePBX
Posted on Thursday March 19, 2015

Originally posted on Call Center Solutions in the Cloud:
Choose new Fax number from Select VoIP phone service Select Phone Numbers Choose a new number with T38 enabled (value 1) Add to cart and Check out Next go to (your system) Select PBX set up Select Extensions page Select User to Receive FAX Scroll…

Phone system Call Logic for Selling Leads
Posted on Thursday March 05, 2015

Lead generation is the hot new industry in telemarketing. Selling leads for health insurance, student loan debt, and mortgages is a hot and expanding rapidly in 2015. The process is simple with a few variations,but you will need a specialized call center provider that can not only hold and transfer, but create 3 way calls that…